Our Story

The journey behind Detresiniz

ESTABLISHED 2005

Detresiniz was founded in 2005 by Robert and Elizabeth Hartwell, two passionate travelers with a deep love for British heritage and culture. After spending years exploring every corner of Great Britain, from the bustling streets of London to the remote Scottish Highlands, they decided to turn their passion into a mission: helping others discover the true magic of this diverse and historic land.

What began as a small operation offering specialized tours in London has grown into a comprehensive travel agency with expertise in crafting bespoke journeys across England, Scotland, and Wales. Our growth has been organic, built on a foundation of exceptional service, local knowledge, and authentic experiences that go beyond standard tourist itineraries.

Today, Detresiniz is led by a team of dedicated travel experts who share the founders' passion for Great Britain. We continue to evolve while staying true to our core values: authenticity, personalization, and a deep respect for the rich tapestry of British culture and landscapes.

Our Mission

At Detresiniz, our mission is to create meaningful, authentic travel experiences that connect visitors with the true spirit of Great Britain. We believe that travel should be more than just seeing famous landmarks—it should be about creating memories, understanding different cultures, and finding unexpected moments of joy and discovery.

We are committed to:

  • Crafting personalized journeys that reflect each traveler's interests and preferences
  • Supporting local communities and businesses across Great Britain
  • Promoting sustainable tourism practices that protect and preserve Britain's natural and cultural heritage
  • Providing exceptional service at every stage of the travel experience
  • Sharing our deep knowledge and love for British history, traditions, and hidden gems
N S E W

Meet Our Team

The passionate experts behind your extraordinary travels

Robert Hartwell

Robert Hartwell

Founder & Managing Director

A lifelong Londoner with a passion for British history, Robert's knowledge of the UK's hidden corners is unmatched. His favourite destination is the Northumberland coast.

Elizabeth Hartwell

Elizabeth Hartwell

Founder & Creative Director

With a background in British literature and art history, Elizabeth ensures our tours capture the cultural essence of each destination. She particularly loves the Lake District.

James Fletcher

James Fletcher

Head of Tour Operations

A former history teacher with over 15 years of guiding experience, James oversees our tour programs and training. The Scottish Highlands hold a special place in his heart.

Sophia Chen

Sophia Chen

Custom Travel Specialist

With a keen eye for detail, Sophia excels at creating personalized itineraries that match our clients' unique interests. She specializes in cultural and culinary experiences across Britain.

Our Values

The principles that guide our work

Authenticity Icon

Authenticity

We believe in showcasing the real Britain, going beyond tourist clichés to connect travelers with authentic experiences and local communities.

Personalization Icon

Personalization

We recognize that every traveler is unique, which is why we tailor each journey to reflect individual interests, preferences, and travel styles.

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Attention to Detail

The difference is in the details. We carefully plan every aspect of our tours to ensure seamless, stress-free, and memorable travel experiences.

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Sustainability

We are committed to responsible tourism that respects and preserves Britain's natural environments, cultural heritage, and local communities.

Ready to Explore Great Britain with Us?

Let's start planning your perfect British adventure today.