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Terms of Service

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Table of Contents

  1. Introduction
  2. Acceptance of Terms
  3. Modifications to Terms
  4. Eligibility
  5. Account Registration
  6. Services and Bookings
  7. Payments and Fees
  8. Cancellations and Refunds
  9. User Conduct and Responsibilities
  10. Intellectual Property
  11. Third-Party Services
  12. Disclaimer of Warranties
  13. Limitation of Liability
  14. Indemnification
  15. Termination
  16. Governing Law and Jurisdiction
  17. Miscellaneous
  18. Contact Us

1. Introduction

Welcome to Detresiniz. These Terms of Service ("Terms") govern your access to and use of the Detresiniz website, located at detresiniz.com (the "Site"), and all related services, including but not limited to travel planning, bookings, and customer support (collectively, the "Services").

Please read these Terms carefully before using our Services. By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you disagree with any part of the Terms, you may not access the Services.

2. Acceptance of Terms

By using our Services, you confirm that you have read, understood, and agree to these Terms, and that you are at least 18 years of age or have the legal capacity to enter into a binding agreement.

If you are using the Services on behalf of a company, organization, or other entity, you represent and warrant that you have the authority to bind that entity to these Terms, in which case "you" or "your" shall refer to such entity.

3. Modifications to Terms

Detresiniz reserves the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Services after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Services.

4. Eligibility

The Services are intended solely for users who are 18 years of age or older, and any registration, use of, or access to the Services by anyone under 18 is unauthorized and in violation of these Terms.

By using the Services, you represent and warrant that you are 18 years of age or older and that you have the right, authority, and capacity to enter into these Terms and to abide by all of the terms and conditions set forth herein.

5. Account Registration

When you create an account with us, you guarantee that the information you provide is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account.

You are responsible for maintaining the confidentiality of your account and password, including but not limited to restricting access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password.

You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account. Detresiniz reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion.

6. Services and Bookings

Detresiniz provides travel planning and booking services for trips throughout Great Britain. We work with various third-party suppliers, including hotels, tour operators, transportation providers, and activity vendors to create travel experiences.

6.1 Accuracy of Information

While we strive to provide accurate and up-to-date information about our travel offerings, we do not warrant that the descriptions, photographs, pricing, or other content on our Site are complete, accurate, reliable, current, or error-free.

6.2 Booking Confirmation

Your booking is not confirmed until you receive a confirmation email from Detresiniz. A booking confirmation creates a contract between you and Detresiniz, as well as any third-party suppliers for the relevant services.

6.3 Travel Documents

You are responsible for ensuring that you have all necessary travel documents, including but not limited to valid passports, visas, vaccination certificates, and insurance. Detresiniz is not liable for any issues arising from inadequate travel documentation.

6.4 Special Requests

We will endeavor to accommodate special requests (such as dietary requirements, room preferences, or accessibility needs), but such requests cannot be guaranteed and do not form part of our contract with you unless specifically confirmed in writing in your booking confirmation.

7. Payments and Fees

7.1 Prices

All prices displayed on our Site are in British Pounds (GBP) unless otherwise specified. Prices are subject to change until your booking is confirmed.

7.2 Deposits and Payment Schedule

For most bookings, a deposit is required at the time of reservation, with the balance due at a specified date before travel. The specific payment schedule will be communicated during the booking process and in your booking confirmation.

7.3 Payment Methods

We accept various payment methods, including major credit cards, bank transfers, and other methods as specified on our Site. By providing a payment method, you represent and warrant that you are authorized to use the designated payment method.

7.4 Additional Fees

You may incur additional fees not included in your booking price, such as optional activities, gratuities, local taxes, or resort fees. These will be clearly communicated during the booking process or in your travel documentation.

8. Cancellations and Refunds

8.1 Cancellation by You

If you need to cancel a booking, you must notify us in writing as soon as possible. Cancellation fees will apply based on the timing of your cancellation relative to your travel date. Specific cancellation policies will be communicated during the booking process and in your booking confirmation.

8.2 Cancellation by Detresiniz

In rare circumstances, we may need to cancel your booking due to factors beyond our control, such as force majeure events, supplier failure, or insufficient participation for group tours. In such cases, we will offer you alternative arrangements of comparable standard or a full refund of all monies paid.

8.3 Changes to Bookings

If you wish to make changes to your booking, such as travel dates or services, we will endeavor to accommodate your request, but cannot guarantee availability or pricing. Change fees may apply.

8.4 Refunds

Any refunds due will be processed using the same payment method used for the original transaction, unless otherwise agreed. Processing times for refunds vary depending on your payment method and financial institution.

9. User Conduct and Responsibilities

When using our Services, you agree not to:

  • Violate any applicable laws, regulations, or third-party rights
  • Use the Services for any illegal or unauthorized purpose
  • Attempt to gain unauthorized access to any portion of the Services
  • Interfere with or disrupt the Services or servers or networks connected to the Services
  • Upload, post, or transmit any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable
  • Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity
  • Engage in any activity that could damage, disable, overburden, or impair the Services
  • Collect or store personal data about other users without their consent

10. Intellectual Property

The Services and their original content, features, and functionality are and will remain the exclusive property of Detresiniz and its licensors. The Services are protected by copyright, trademark, and other laws of both the United Kingdom and foreign countries.

Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Detresiniz.

You may not duplicate, copy, or reuse any portion of the HTML, CSS, JavaScript, or visual design elements without express written permission from Detresiniz.

11. Third-Party Services

Our Services may contain links to third-party websites or services that are not owned or controlled by Detresiniz. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

You acknowledge and agree that Detresiniz shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

12. Disclaimer of Warranties

The Services are provided on an "AS IS" and "AS AVAILABLE" basis. Detresiniz and its suppliers expressly disclaim all warranties of any kind, whether express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Detresiniz makes no warranty that:

  • The Services will meet your requirements
  • The Services will be uninterrupted, timely, secure, or error-free
  • The results that may be obtained from the use of the Services will be accurate or reliable
  • The quality of any products, services, information, or other material purchased or obtained by you through the Services will meet your expectations

13. Limitation of Liability

To the fullest extent permitted by applicable law, in no event shall Detresiniz, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of or inability to access or use the Services
  • Any conduct or content of any third party on the Services
  • Any content obtained from the Services
  • Unauthorized access, use, or alteration of your transmissions or content

In no event shall our total liability to you for all claims exceed the amount paid by you to Detresiniz for the specific service giving rise to the claim.

14. Indemnification

You agree to defend, indemnify, and hold harmless Detresiniz, its directors, employees, partners, agents, suppliers, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees) arising from:

  • Your use of and access to the Services
  • Your violation of any term of these Terms
  • Your violation of any third-party right, including without limitation any copyright, property, or privacy right
  • Any claim that your content caused damage to a third party

This defense and indemnification obligation will survive these Terms and your use of the Services.

15. Termination

We may terminate or suspend your account and bar access to the Services immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

If you wish to terminate your account, you may simply discontinue using the Services. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

16. Governing Law and Jurisdiction

These Terms shall be governed and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

17. Miscellaneous

17.1 Entire Agreement

These Terms constitute the entire agreement between you and Detresiniz regarding our Services and supersede and replace any prior agreements we might have had between us regarding the Services.

17.2 Assignment

You may not assign or transfer these Terms, by operation of law or otherwise, without Detresiniz' prior written consent. Any attempt by you to assign or transfer these Terms without such consent will be null and of no effect.

Detresiniz may assign or transfer these Terms, at its sole discretion, without restriction. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties, their successors and permitted assigns.

17.3 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect and enforceable.

18. Contact Us

If you have any questions about these Terms, please contact us:

  • By email: [email protected]
  • By phone: +44 20 7123 4567
  • By mail: Legal Department, Detresiniz, 123 Travel House, Oxford Street, London, W1D 2JD, United Kingdom

Last Updated: 10 November 2025

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123 Travel House, Oxford Street

London, W1D 2JD

United Kingdom

Phone: +44 20 7123 4567

Email: [email protected]

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